Digital HIE: Your Trusted Health Information Handler
Accelerate Your Medicare Payments with Our Secure esMD Solution
Digital HIE is now a certified Health Information Handler (HIH), providing secure electronic transmission of healthcare data to streamline your Medicare documentation process and dramatically reduce payment waiting times.
The Problem We Solve
The Medicare Fee-For-Service (FFS) Program loses billions in improper payments annually. To combat this, CMS employs Review Contractors (RCs) who request medical documentation from providers through Additional Documentation Requests (ADRs).
Traditional paper-based responses create significant delays in payment processing. Digital HIE’s HIH solution provides a secure electronic channel that accelerates this process, helping you get paid faster while maintaining compliance.
Key Services
- Direct Messaging: Secure email communication for protected health information
- Interoperability Solutions: Seamless data exchange across different healthcare systems
- Compliance Assurance: Complete adherence to HIPAA and other regulatory standards
- Ongoing Support: Comprehensive maintenance and technical assistance
Start Accelerating Your Medicare Payments Today
Partner with Digital HIE and transform your Medicare documentation process from a time-consuming burden into a streamlined, efficient system that gets you paid faster.
Why Choose Digital HIE as Your HIH Partner?
✓ Get Paid in Just 6 Days
Providers using our esMD solution report receiving payments in as little as 6 days—compared to 3-4 weeks with traditional paper processes.
✓ Seamless Integration with Your Existing Systems
Our flexible HIH solution accepts data in ANY format:
- Custom CSV files
- XML documents
- Flat files
- HL7 V2.x standards
- HL7 FHIR
- EDI X12 files
We handle the transformation to CMS-compliant formats so you don’t have to change your workflows.
✓ Enterprise-Grade Security
Our platform is hosted in a secured GovCloud environment with FedRAMP certification, providing maximum protection for:
- Controlled Unclassified Information (CUI)
- Personally Identifiable Information (PII)
- Sensitive patient medical records
- Financial data
Comprehensive esMD Support
Our HIH solution enables Medicare Fee-For-Service providers and suppliers to electronically submit:
- Additional Documentation Request (ADR) responses
- First and second level appeal requests
- RAC and DME discussion requests
- Advanced Determination of Medicare Coverage (ADMC) requests
- Unsolicited claim documentation
- Prior Authorization (PA) requests with supporting documentation
Plus receive electronic responses including:
- Prior Authorization decisions
- Electronic Medical Documentation Requests (eMDRs)
Real Cost Savings
Eliminate Administrative Expenses
- No more printing costs
- No more mailing or shipping fees
- No more fax transmissions
- No more burning CDs
Reduce Infrastructure Investment
- No need for additional hardware
- No specialized formatting requirements
- No dedicated IT resources required
Digital HIE vs. Traditional Documentation Methods
Comparison: Electronic vs. Paper Medicare Documentation
Feature | Digital HIE HIH Solution | Traditional Paper Process | Your Advantage |
Processing Time | Submit in minutes | 1-2 hours per batch | Save hours weekly |
Payment Timeline | 6 days average | 21-28 days average | Get paid 75% faster |
Submission Confirmation | Instant electronic receipt | None unless using certified mail | Eliminate payment uncertainty |
Document Security | FedRAMP-certified encryption | Risk of loss or exposure | Enhanced HIPAA compliance |
Submission Cost | $0 per submission | $12-15 per submission | Eliminate material costs |
Error Rate | <2% with validation tools | 7-12% manual errors | Reduce rejected submissions |
Tracking Capability | Real-time status updates | Phone calls to check status | Eliminate follow-up calls |
Staff Requirements | 1 part-time staff member | Dedicated document specialist | Reallocate staff resources |
Integration | Works with any file format | Manual data entry | No workflow changes needed |
Audit Preparation | Automatic digital archives | Manual file retrieval | Reduce audit response time by 80% |
24/7 Availability | Submit anytime | Limited to business hours | Flexible scheduling |
Environmental Impact | Paperless solution | 500+ pages monthly | Reduce your carbon footprint |
The Digital HIE Difference: Submission Process Comparison
Traditional Paper Process
- Receive ADR by mail (2-3 days)
- Locate patient records (30-60 minutes)
- Print documentation (15-30 minutes)
- Review printed materials (20-30 minutes)
- Package documents (10-15 minutes)
- Mail package (10 minutes + postage)
- Wait for delivery (3-5 days)
- Call to confirm receipt (15 minutes)
- Wait for processing (14-21 days)
- Receive payment (total: 21-28 days minimum)
Digital HIE Process
- Receive electronic notification (instant)
- Locate records in your system (10-15 minutes)
- Upload to Digital HIE platform (5 minutes)
- Automatic format validation (instant)
- Electronic submission to CMS (instant)
- Receive submission confirmation (instant)
- Electronic status tracking (real-time)
- Receive payment (total: 6 days average)
Client Success Stories
“We reduced our Medicare payment cycle from 26 days to just 5 days using Digital HIE’s solution. The ROI was immediately apparent.”
“The comparison wasn’t even close. Digital HIE eliminated 90% of our documentation headaches and accelerated our cash flow dramatically.”
Join the hundreds of practices across the DMV area who have transformed their Medicare documentation process with Digital HIE.
[Request Your Free System Comparison →]