Digital HIE: Your Trusted Health Information Handler

 

Accelerate Your Medicare Payments with Our Secure esMD Solution

Digital HIE is now a certified Health Information Handler (HIH), providing secure electronic transmission of healthcare data to streamline your Medicare documentation process and dramatically reduce payment waiting times.

The Problem We Solve

The Medicare Fee-For-Service (FFS) Program loses billions in improper payments annually. To combat this, CMS employs Review Contractors (RCs) who request medical documentation from providers through Additional Documentation Requests (ADRs).

Traditional paper-based responses create significant delays in payment processing. Digital HIE’s HIH solution provides a secure electronic channel that accelerates this process, helping you get paid faster while maintaining compliance.

Key Services

• Direct Messaging: Secure email communication for protected health information
• Interoperability Solutions: Seamless data exchange across different healthcare systems
• Compliance Assurance: Complete adherence to HIPAA and other regulatory standards
• Ongoing Support: Comprehensive maintenance and technical assistance

Start Accelerating Your Medicare Payments Today

Partner with Digital HIE and transform your Medicare documentation process from a time-consuming burden into a streamlined, efficient system that gets you paid faster.

Why Choose Digital HIE as Your HIH Partner?

✓ Get Paid in Just 6 Days

Providers using our esMD solution report receiving payments in as little as 6 days—compared to 3-4 weeks with traditional paper processes.

✓ Seamless Integration with Your Existing Systems

Our flexible HIH solution accepts data in ANY format:

• Custom CSV files
• XML documents
• Flat files
• HL7 V2.x standards
• HL7 FHIR
• EDI X12 files

We handle the transformation to CMS-compliant formats so you don’t have to change your workflows.

✓ Enterprise-Grade Security

Our platform is hosted in a secured GovCloud environment with FedRAMP certification, providing maximum protection for:

• Controlled Unclassified Information (CUI)
• Personally Identifiable Information (PII)
• Sensitive patient medical records
• Financial data

Comprehensive esMD Support

Our HIH solution enables Medicare Fee-For-Service providers and suppliers to electronically submit:

• Additional Documentation Request (ADR) responses
• First and second level appeal requests
• RAC and DME discussion requests
• Advanced Determination of Medicare Coverage (ADMC) requests
• Unsolicited claim documentation
• Prior Authorization (PA) requests with supporting documentation

Plus receive electronic responses including:

• Prior Authorization decisions
• Electronic Medical Documentation Requests (eMDRs)

Real Cost Savings

Eliminate Administrative Expenses

• No more printing costs
• No more mailing or shipping fees
• No more fax transmissions
• No more burning CDs

Reduce Infrastructure Investment

• No need for additional hardware
• No specialized formatting requirements
• No dedicated IT resources required

 

Digital HIE vs. Traditional Documentation Methods

 

Comparison: Electronic vs. Paper Medicare Documentation

Feature	Digital HIE HIH Solution	Traditional Paper Process	Your Advantage
Processing Time	Submit in minutes	1-2 hours per batch	Save hours weekly
Payment Timeline	6 days average	21-28 days average	Get paid 75% faster
Submission Confirmation	Instant electronic receipt	None unless using certified mail	Eliminate payment uncertainty
Document Security	FedRAMP-certified encryption	Risk of loss or exposure	Enhanced HIPAA compliance
Submission Cost	$0 per submission	$12-15 per submission	Eliminate material costs
Error Rate	<2% with validation tools	7-12% manual errors	Reduce rejected submissions
Tracking Capability	Real-time status updates	Phone calls to check status	Eliminate follow-up calls
Staff Requirements	1 part-time staff member	Dedicated document specialist	Reallocate staff resources
Integration	Works with any file format	Manual data entry	No workflow changes needed
Audit Preparation	Automatic digital archives	Manual file retrieval	Reduce audit response time by 80%
24/7 Availability	Submit anytime	Limited to business hours	Flexible scheduling
Environmental Impact	Paperless solution	500+ pages monthly	Reduce your carbon footprint

 

 

The Digital HIE Difference: Submission Process Comparison

Traditional Paper Process

1. Receive ADR by mail (2-3 days)
2. Locate patient records (30-60 minutes)
3. Print documentation (15-30 minutes)
4. Review printed materials (20-30 minutes)
5. Package documents (10-15 minutes)
6. Mail package (10 minutes + postage)
7. Wait for delivery (3-5 days)
8. Call to confirm receipt (15 minutes)
9. Wait for processing (14-21 days)
10. Receive payment (total: 21-28 days minimum)

Digital HIE Process

1. Receive electronic notification (instant)
2. Locate records in your system (10-15 minutes)
3. Upload to Digital HIE platform (5 minutes)
4. Automatic format validation (instant)
5. Electronic submission to CMS (instant)
6. Receive submission confirmation (instant)
7. Electronic status tracking (real-time)
8. Receive payment (total: 6 days average)

Client Success Stories

“We reduced our Medicare payment cycle from 26 days to just 5 days using Digital HIE’s solution. The ROI was immediately apparent.”

“The comparison wasn’t even close. Digital HIE eliminated 90% of our documentation headaches and accelerated our cash flow dramatically.”

Join the hundreds of practices across the DMV area who have transformed their Medicare documentation process with Digital HIE.

[Request Your Free System Comparison →]